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Privacy Policy

Effective Date: 09 June 2025
Last Updated: 09 June 2025

Mas Electronics (Pty) Ltd (“Mas Electronics”, “we”, “our” or “us”) respects your privacy and is committed to protecting your personal information in compliance with the Protection of Personal Information Act (POPIA) of South Africa.

Scope

This policy applies to all users of Mas Electronics’ services, including customers, website visitors, suppliers and partners within the Republic of South Africa.

Information We Collect

Personal Information

We collect the following personal information when you engage with us:

  • Full name

  • Email address

  • Mobile or telephone number

  • Physical and/or delivery address

  • Billing details

  • Purchase history

  • Identity number (only when required by law)

Automatic Data Collection

When you visit our website, we may automatically collect:

  • IP address

  • Browser and device information

  • Access times and referring websites

  • Navigation behaviour on our site (via cookies)

Purpose of Collection

We collect and use your personal information for the following purposes:

  • To process and fulfil your orders

  • To communicate with you about your purchases, delivery or returns

  • To provide customer support and after-sales service

  • To comply with legal obligations

  • To send you marketing and promotional materials (if you have opted in)

  • To detect and prevent fraud

  • To analyse and improve our services and website

Consent

By using our website or services, you consent to the collection, processing and storage of your personal information as outlined in this policy. You may withdraw your consent at any time by contacting us using the details provided below.

Disclosure of Information

We may disclose your personal information only:

  • To authorised third-party service providers (such as payment gateways, couriers, IT support)

  • To government authorities if required by law or court order

  • As part of a business sale, merger or acquisition (with adequate safeguards)

Cookies and Tracking

We use cookies and similar technologies to:

  • Remember your preferences and shopping cart contents

  • Measure website traffic and performance

  • Deliver targeted advertising (where applicable)

Data Security

Mas Electronics implements reasonable organisational and technical measures to protect your personal information from unauthorised access, disclosure or misuse.

Data Retention

We retain your personal information only as long as necessary for the purpose it was collected or as required by South African law.

Your Rights Under POPIA

You have the right to:

  • Access and request a copy of your personal information

  • Correct or update inaccurate data

  • Object to the processing of your personal data

  • Request the deletion of your data

  • Lodge a complaint with the Information Regulator of South Africa

Children’s Privacy

Our services are not directed at children under the age of 18. We do not knowingly collect personal information from minors without the consent of a parent or guardian.

Changes to This Policy

We reserve the right to update this policy as necessary. The latest version will always be available on our website.

Contact Information

Mas Electronics (Pty) Ltd
Email: info@maselectronics.co.za
Phone: 27833456960

Address:
Regus
5th Floor Bloukrans Building
Lynnwood Bridge
Lynnwood
Pretoria
0081

Information Regulator:
Email: complaints.IR@justice.gov.za
Website: https://www.justice.gov.za/inforeg/